"What an amazing playbook for the management of organisations that change society for the better. It is well-researched and evidenced so you can rely on what it recommends. Suzanne not only shows how learning should be applied but does it in a way that is practical and easy to understand.”

— Kate Welch, Founder and CEO – Social Enterprise Acumen (UK)

"The Nonprofit Flywheel is a must-read for nonprofit board members and leadership teams. It offers practical insights that are both realistic and credible, acknowledging the challenges nonprofits face while reinforcing the importance and lasting impact of their work. The book validates the struggles inherent in the sector, yet provides encouragement and confidence to persevere, reminding readers that their mission is worth the effort."

— Rebecca LaVenture, Board Secretary – Chamberlain Ballet

"The Nonprofit Flywheel translates years of hands-on consulting experience into a practical, tool-rich playbook built around a clear and memorable six-part framework. Through accessible tools, templates and real-world client examples, it gives nonprofit boards and leadership teams a shared language for assessing organizational health, strengthening capacity and turning strategy into meaningful mission impact."

— Brent Seelmeyer, Director, Organizational Development – Boys & Girls Clubs of America

"As a nonprofit executive and seasoned board member, The Nonprofit Flywheel includes seemingly every important topic and does so in a way that is compelling and easily accessible. While I was reading, I could not stop thinking of other leaders and boards I'd like to share specific sections with. This is a valuable playbook that will be useful often."

— Nancy Pollard, Executive Director – Friends of the Children – Texas

“The Nonprofit Flywheel turns complex nonprofit management challenges into a practical and connected system. Its tools are clear, useful and adaptable — making this playbook relevant not only in the United States, but also for nonprofit leaders working across diverse Asian contexts.”

— Mahsa Imani, Social Innovation Strategist & Founder – SEED Social Impact Studio (Iran)

"The Nonprofit Flywheel is more than a resource for nonprofit management. It is an inspiring roadmap for navigating every stage of an organization's lifecycle. Practical yet refreshingly creative, it challenged my thinking by broadening my perspective on leadership and organizational growth. More than encouraging leaders to dream bigger, it offers a thoughtful, actionable framework for turning vision into lasting impact."

— Janna Gardner, Executive Director – The Vitamin Bridge

“This isn’t just a book to read – it’s a book to take notes in, reference, revisit and rip pages out of to share with others. It’s a real, living toolkit that will help nonprofits leaders create more effective, sustainable organizations and accelerate change in their communities.”

— David Claps, Associate Director – FSG

"I have spent much of my career studying trust, and I am allergic to frameworks that sound good but do not help leaders make better decisions. Suzanne Smith's The Nonprofit Flywheel is refreshingly different. This is not a theory book; it is an actionable playbook. Smart, candid and deeply practical, this is a book nonprofit leaders will not merely read—they will use."

—Yoram Solomon, PhD

Trust researcher and author of The Book of Trust

“At TACA, we built our Arts Accelerator around the Nonprofit Flywheel because great art needs strong organizations. Grounded in research and tested across multiple cohorts, the framework has helped arts leaders think differently about their future, strengthen the business behind the art and build momentum that ripples across their organizations and communities. Its lessons extend far beyond the arts to any nonprofit ready to become more resilient, sustainable and impactful.”

—Maura Sheffler, Donna Wilhelm Family President and Executive Director – TACA

"For 15 years, I have watched Suzanne turn insight and experience into practical tools for social impact. The Nonprofit Flywheel arrives at a critical moment, connecting purpose with discipline and giving leaders a practical framework to build greater agency, belonging and lasting impact. For anyone committed to doing good, better, this is a timely and important guide.”

— Allyson Hewitt, CEO – Consultants in Social Innovation and Ambassador, Canadian Purpose Economy Project

"Great organizations don't happen by accident – they are intentionally designed. Having worked with Suzanne Smith, I've seen firsthand her commitment to helping organizations become stronger from the inside out. The Nonprofit Flywheel offers nonprofit leaders a practical framework for building organizations that are aligned, resilient and positioned for lasting impact."

—Garrett Boone, Co-founder – The Container Store, & Former Chair, The Boone Family Foundation

The Nonprofit Flywheel is one of the most practical and valuable nonprofit management books I’ve read. After three years of applying the Flywheel framework within our own organization and through our consulting work with nonprofits, I can say firsthand: the model works.

Suzanne makes complex ideas accessible and actionable. This is more than a worthwhile read; it’s an investment in your organisational future and a resource that you’ll return to again and again.”

— Nicola Paugh, Ph.D., Executive Director – Nonprofit Alliance of Bermuda

“For too long, the social sector has been asked to deliver greater impact without the infrastructure needed to sustain it. Suzanne Smith has consistently helped leaders anticipate change and understand what it means for their organizations. In The Nonprofit Flywheel, she brings that same foresight to the essential work of strengthening organizational infrastructure — helping leaders build the capacity to adapt, sustain their people and advance their impact over time.”

— Jody Levison-Johnson, PhD, LCSW, President and CEO – Social Current

“This is the playbook of all playbooks for successfully leading a nonprofit. The advice is clear, practical, and tested. You can leave all other nonprofit management books on the shelf – this is the one to read.”

— Emily Ironside, Chief Strategy Officer – The Jones Center

“The Nonprofit Flywheel is a powerful reminder that nonprofit work is not just about doing good, but about building something that can truly last. What I value most is how it challenges leaders to connect purpose, people, strategy and resources so we can stop simply reacting to needs and start creating sustainable, measurable impact.”

— Kimberly Ann Howard, District Director – City of Dallas

“The Nonprofit Flywheel is not a book to sit on a shelf. It’s a playbook for every game. Suzanne gives nonprofit leaders and those who support them the courage, clarity and practical insight to position organizations for greater success. Her wisdom challenges us to think differently, build intentionally and keep our focus where it belongs: on strengthening the mission and creating meaningful, lasting impact in the communities we serve.”

— Alex Minter McCann, Executive Director – Lawton Food Bank